Conference Schedule
Welcome to The Union Station Nashville Yards in Nashville, Tennessee. Name Badges and Agendas will be handed out at the Welcome Reception on Sunday at 6:00 pm.
If you arrive after the Welcome Reception, the Name Badges and Agendas will be outside the meeting space on Monday before the general session.
Conference Signage & Creative Sponsored by: Traveling Times Inc.
Audio Visual Support Sponsored by:
Sunday September 13, 2026
| 5:00 pm – 6:00 pm | CIC Board of Directors (Closed Meeting – by invitation only) |
| 6:00 pm – 8:00 pm | Opening Reception for All Attendees Sponsored by: |
Monday September 14, 2026
| 7:00am – 8:30 am | Working Breakfast with Gene Boehm for CEOs (AAA/CAA Club CEOs only) Sponsored by: |
| 7:00am – 8:30 am | Conference Breakfast (Delegates, Guests & Sponsors) Sponsored by: |
| 8:45 am – 12:30 pm | General Session – All Attendees 8:45 am – 9:00 am Welcome to Nashville David Antrilli, AAA South Jersey, Conference President 9:00 am – 9:45 am Topic: AAA Brand and Partnership Strategy Introduction: David Antrilli, AAA South Jersey Presenter: Evan Patton, Rhia Font 9:45 am – 10:30 am Topic: Impact of AI on Travel Technology & Travel Marketing Introduction: Jodie Daubert, AAA Central Penn Presenter: Nate Roberts Break 10:30 am – 10:45 am Sponsored by: 10:45 am – 11:30 am Topic: Automotive Update Introduction: Michele Van Epps Presenter: TBD 11:30 am – 12:30 pm Topic: Traffic Safety Foundation Programs and Partnerships Introduction: Tae Kim, AAA Minneapolis Presenters: David Yang |
| 12:40 pm – 1:15 pm | Lunch Sponsored by: |
| 1:30 pm – 4:00 pm | Old Town Trolley Tour Excursion Join us for an afternoon exploring Nashville by Trolley, including a tour of RCA Studio B. |
| 6:30 pm – 8:30 pm | Reception – All Attendees Sponsored by: |
Tuesday September 15, 2026
| 7:30 am – 8:45 am | Conference Annual Business Meeting & Breakfast (All Club Representatives) Sponsored by: |
| 7:30 am – 8:45 am | Open Breakfast (Guests & Sponsors) |
| 9:00 am – 12:30 pm | General Session – All Attendees 9:00 am – 9:45 am Topic: Member Acquisition Digital Marketing Introduction: Jim Phelps, AAA Northway Presenter: Priyanka Chatterjee 9:45 am – 10:30 am Topic: Digital Strategies & Results for Insurance Introduction: Glenn Zumbach, AAA North Penn Presenters: Keith Ryniak, Raju Varma, AAA Life Break 10:30 am – 10:45 am Sponsored by: 10:45 am – 11:30 am Topic: Joint Call Center (Hoosier/ AAA Minneapolis) Introduction: Matt Goins, AAA Hoosier Presenter: Stephanie Heiges, Tyler Stilwell 11:30 am – 12:15 pm Topic: Marketing to Millennials and Gen Z Introduction: Tae Kim, AAA Minneapolis Presenters: Adam Constantine 12:15 pm – 12:30 pm Wrap Up: David Antrilli, AAA South Jersey |
| Afternoon Free Time Show Your Badge at the Country Music Hall of Fame anytime between (September 13 – 16) for complimentary admission. Sponsored by: Visit Nashville | |
| 6:00 pm – 6:30 pm | Reception – All Attendees Sponsored by: |
| 6:30 pm – 9:30 pm | Closing Banquet for all Attendees Sponsored by: Banquet Dinner & Wine Service – Banquet Entertainment – |
Conference Signage & Creative Sponsored by: Traveling Times Inc.
Audio Visual Support Sponsored by: