Conference Schedule
Welcome to The Union Station Nashville Yards in Nashville, Tennessee. Name Badges and Agendas will be handed out at the Welcome Reception on Sunday at 6:00 pm.
If you arrive after the Welcome Reception, the Name Badges and Agendas will be outside the meeting space on Monday before the general session.
Conference Signage & Creative Sponsored by: Traveling Times Inc.
Audio Visual Support Sponsored by:
Sunday September 13, 2026
| 5:00 pm – 6:00 pm | CIC Board of Directors (Closed Meeting – by invitation only) Location: Stagecoach Sponsored by: Aon |
| 6:00 pm – 8:00 pm | Opening Reception for All Attendees Location: Hummingbird Sponsored by: CSS – Client Solution Services Entertainment Sponsored by: Visit Nashville |
Monday September 14, 2026
| 7:00am – 8:30 am | Working Breakfast with Gene Boehm for CEOs (AAA/CAA Club CEOs only) Location: Stagecoach Sponsored by: Allianz Partners |
| 7:00am – 8:30 am | Conference Breakfast (Delegates, Guests & Sponsors) Location: Hummingbird Sponsored by: Allianz Partners |
| 8:45 am – 12:30 pm | General Session – All Attendees Location: South Wind 8:45 am – 9:00 am Welcome to Nashville David Antrilli, AAA South Jersey, Conference President 9:00 am – 9:45 am Topic: AAA Brand and Partnership Strategy Introduction: David Antrilli, AAA South Jersey Presenter: Evan Patton, Rhia Font 9:45 am – 10:30 am Topic: The Impact of AI on Travel Introduction: Jodie Daubert, AAA Central Penn Presenter: Nate Roberts Break 10:30 am – 10:45 am 10:45 am – 11:30 am Topic: Automotive Update (Salesforce, RipTide, Replicant) Introduction: Michele Van Epps, AAA Hudson Valley Presenter: Bryan Sander 11:30 am – 12:30 pm Topic: Prevail Over Traffic Safety Challenges to Save Lives Introduction: Jim Phelps, AAA Northway Presenter: David Yang |
| 12:30 pm – 1:15 pm | Buffet Lunch Location: Hummingbird Sponsored by: Bread Financial |
| 1:30 pm – 4:00 pm | Old Town Trolley Tour Excursion – meet at hotel entrance Join us for an afternoon exploring Nashville by Trolley, including a tour of RCA Studio B. Sponsored by: AAA Life Insurance and Visit Nashville |
| 6:30 pm – 8:30 pm | Reception – All Attendees Location: The Grove Sponsored by: American Direct |
Tuesday September 15, 2026
| 7:30 am – 8:45 am | Conference Annual Business Meeting & Breakfast (All Club Representatives) Location: Stagecoach Sponsored by: Campana Systems and NAPA |
| 7:30 am – 8:45 am | Open Breakfast (Guests & Sponsors) Location: Hummingbird Sponsored by: Campana Systems and NAPA |
| 9:00 am – 12:30 pm | General Session – All Attendees Location: South Wind 9:00 am – 9:45 am Topic: Member Acquisition Digital Marketing Introduction: Jim Phelps, AAA Northway Presenter: Priyanka Chatterjee, AAA Inc. 9:45 am – 10:30 am Topic: New Insurance Growth Opportunities Introduction: Glenn Zumbach, AAA North Penn Presenters: Keith Ryniak, AAA Minneapolis, Raju Varma, AAA Life Break 10:30 am – 10:45 am Sponsored by: Hertz 10:45 am – 11:30 am Topic: Joint Call Center (AAA Hoosier/ AAA Minneapolis) Introduction: Matt Goins, AAA Hoosier Presenter: Stephanie Heiges, AAA Minneapolis, Tyler Stilwell, AAA Hoosier 11:30 am – 12:15 pm Topic: Marketing to Millennials and Gen Z Introduction: Mike Seldon, Replicant Presenters: Adam Constantine Sponsored by: Replicant 12:15 pm – 12:30 pm Wrap Up: David Antrilli, AAA South Jersey |
| Afternoon Free Time Show Your Badge at the Country Music Hall of Fame anytime between (September 13 – 16) for complimentary admission. Sponsored by: Visit Nashville | |
| 6:00 pm – 9:30 pm | Reception – All Attendees Location: Stationairy Sponsored by: Club Assist Closing Banquet for all Attendees Sponsored by: Ross Group Inc./ Memberz Plus Banquet Dinner & Wine Service – Lockton Companies Banquet Entertainment – National Mail Marketing |
Conference Signage & Creative Sponsored by: Traveling Times Inc.
Audio Visual Support Sponsored by: Compu-Mail, Affinity Cellular, The Phone Company and FISERV